We target interaction designers and UCD practitioners with a desire to create great digital experiences. Preferably those with some experience with Agile (Scrum in particular) who are familiar with the terminology but feel uncomfortable and insecure working in an Agile environment. For those with no prior experience with Scrum we distribute a list of terms and definitions as part of the handouts.

An agile project may deliver perfect code with no technical debt, on time and budget using Agile methods. Yet the product owner remains unconvinced, and the resulting system is no success with users. Why? The project may even have had an interaction designer on-board and “great UX” as part of the requirements list. This tutorial will use examples of project failures to show how agile can mess up the best attempts at creating great experiences. Together we’ll discover why that keeps happening and learn how to fix it. We teach how  nteraction Design supplement Agile methods so that your project can deliver a great experience and real business value that matters.

Jon Gunnar Wold Steria, Norway

Ole Alsos

We have taught this tutorial four times before a mixed audience at Steria's free classes in Oslo in 2008 and 2009. The tutorial received great feedback for its informal nature and experience based material. It will be presented at NordiCHI as an improved version targeting UCD practitioners in particular. We now include experience from the past two years of working with UCD in the largest Scrum project in Norway for the Norwegian Government Pension Fund. The tutorial is also due at the XP2010 conference in Trondheim in June.