NordiCHI 2010
W07: Therapeutic Strategies
Sunday, 17 October

Therapeutic Strategies - a Challenge for User Involvement in Design

As more and more interactive technologies are used in various therapeutic fields, it becomes increasingly important to consider the possibilities and challenges when end-users, such as patients, are involved actively in the design process.

We need a better understanding of the asymmetries that occur when involving designers, therapists/medical professionals and patients in design, in particular an understanding of the relation between design activities and therapeutic interventions, and the role of therapeutic strategies in relation to the process as well as the product. New methods are needed to answer to these new requirements; to what degree can we involve users and what ethic and medical considerations have to be made? Can user involvement in some cases even be harmful for the users and can we expect less resourceful users to be able to actively engage in design activities while struggling to overcome e.g. a life threatening situation?

Such design situations challenge the basic perspectives of traditional participatory design because equal dialog and co-determination is not possible. Still, these users participation can be crucial for the outcome and letting e.g. a therapist or relative speak on the patients behalf can be contra-productive.

For further information, please refer to the workshop website.

Organisers:
Olav W. Bertelsen, Aarhus University
Erik Grönvall, Aarhus University
Geraldine Fitzpatrick, TU Wien
Kristina Höök, KTH
Madeline Balaam, University of Sussex

Jointly organised by IFIP 13.6 HWID and the FP7 CRISIS project